FREQUENTLY ASKED QUESTIONS (FAQ)

What are the requirements of obtaining a Kenyan Passport?

a) To fill an application form acquired form immigration office. 2 surities and 2 witnesses must sign this form.
b) 3 colored passport size photographs, which should be attached on the application forms.
c) Original birth certificate.
d) Original Identity card.
e) Letter indicating purpose of passport procurement.

What are the requirements for a visa?
- Valid passport at least 6 months after return of journey.
- 1-3 passport size photos depending on each foreign country's embassy
- A document for purpose of visit to that country
- Proof of financial creditability
- Strong family ties

What measures are taken to accommodate the handicapped and the unaccompanied minors and what special facilities are given?

There are facilities for the handicapped provided the carrier is made aware in advance by stating the degree and type of disability. This includes the extend of handicaptsy; type of meal plan, special health arrangements and as for the minors, the carrier arranges for escort though sometimes at a fee.

What happens when there's no flight on my desired date of travel?

Ans: Should there be no flights on your desired/requested dates, then we give you the next available either earlier of later provided you give us the alternative range.

If while on journey my luggage is damaged or lost, or lost and found damaged, who is responsible?

Ans: The carrier is responsible and the degree of compensation varies from carrier to carrier.

What entertainment facilities do you have for visitors in Kenya and E. Africa?

There are casinos, discotheques, carbarens (strip-teezers), theatres, cinemas (movie shows), Christian church choirs (open air) among others in major cities.

What type of local transportation means do you have?

Air:      Aircraft
Road:  Buses, Bicycles, Cars, Carts, Matatu (mini-buses), Tuk-tuk (scooters)
Rail:    Trains
Water: Boats, Rafts, Dhows

Tailor-made itineraries are also organised according to clients' needs to help them realize their dream. This may include occasions like conferences, exhibitions, weddings and other special
interest tours.

Attractions
a) East Africa has a lot of attractions to offer and your better option for this. Due to its diversified topography, this is a land of contrast ranging from the snow-capped Mt. Kenya in Kenya and Kilimanjaro in Tanzania. There is an opportunity for you to conquer these highest mountains in Africa with a height of 19,340 feet with various extinct volcanoes, trek through rainforests, meadow, moorlands and high altitude alpine deserts.

b) Wildlife
It's only in this region that you find over 5000 species of mammals and over 10,000 of birds. One experiences the thrill of sighting the Big Five-Lion, Leopard, Elephant, Rhino and Buffalo, vast herds of wildebeest and Zebra migrating across the Masai Mara. Crocodiles, long-necked gerenuk, Gravy's Zebra and reticulated giraffe, the elusive bongo, giant forest hog, black leopard and Columbus monkey the dik-diks, reedbucks, duikers, grantee and Thompson gazelles, Maasai giraffe, hippos, warthogs bat-eared foxes. There are also millions of strong flocks of flamingos, Cranes and other multitudes of bird life which keep on migrating from Europe to the region in March to May flooding National Parks and reserves with beauty that can't be ignored.

c) Physical attractions range form the Great Rift Valley, rivers, lakes, the Crying Stone, falls like the Thompson and fourteen falls in Kenya, the historic sites like Gedi runs, Fort Jesus, Olduvai Gorge, Ollugesaille, Human reards of Vasco da gama and other marine National Parks, Museums, sandy beaches, the pleasant weather conditions-conducive throughout the year.

d) Cultural attractions
You will be able to appreciate the un-interfered with culture especially of the Maasai, the Swahili at the coast, the Rendille, Borana, Pokot, Samburu and their ways of dressing, building of houses called 'Manyattas', various festivals like food festivals, Christmas, Idd-ul-fitr and Ramathan, the drummers (traditional) and traditional songs, way of dressing, eating and dancing. All these cultural attractions are combined in Bomas of Kenya where you can see Kenya's diversified culture that makes it fascinating. Here, various aspects of Kenya culture are displayed including their crafts.

e) Sports
Various forms of sporting activities are organized which includes; Balloon safaris which can be organized on request and can be arranged on safari in the Maasai Mara as side-excursion or prior to the main tour, mountain climbing on Mt. Kilimanjaro in Tanzania and Mt. Kenya in Kenya - Africa's highest and second highest mountains respectively. Water sports like; rafting, goggling, swimming, fishing, cruise expeditions e.t.c. We also have Safari rallies being special sports in East Africa.

Car Hire
Best of Africa Tours has a variety of car-hire services to offer depending on your needs i.e. where you are and where you would like to use the car; be it within the city center or outside. The offer of these cars ranges from Daihatsu charade, Nissan sunny, Land Cruiser, Mazda prestige, Nissan-9 seater, Pajero intercooler to four-wheel drive in case of rainy seasons. To hire these cars, therefore; -

a) Drivers age
The driver must be over 23 years and not over 70years of age with proper identification besides his driving license.

b) Driving license
The hirer must produce a valid license that has been held for at least 2 years upto the time of hire with a license that is free of endorsements. For foreign drivers, they must produce their International driving license.

c) Tariffs
- The tariffs for self-drive vehicles are exclusive of fuel.
- Chauffeur driven-vehicles have tariffs exclusive of fuel

d) Deposits
A deposit of the approximate hire charge will be made on signing the hire contract and full charge for the estimated distance to be covered.

e) Insurance
To comply with insurance regulations, which are mandatory, all vehicles are insured and so third party liability and material charges insurance are included in the rates and so the hirer is responsible for the first USD. 850 on any individual claim.

The hirer will be responsible for all equipment within & part of the vehicle and so, collision Damage Cover is highly recommended. This will help reduce the hirer's responsibility on any claim subject to the terms of the contract.

f) Security
Vehicles shouldn't be left in public places unattended for overnight, if anything, they may be parked on personal premises without charge and incase of theft of any personal effects from the vehicle, it is not covered by the insurance so take good care of the cars.